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"Get a Free Appraisal" won't allow me to add my photo's. I've tried several times with several different browsers. what is the trick?

"Get a Free Appraisal" won't allow me to add my photo's. I've tried several times with several different browsers. what is the trick?

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General Discussion

trishhritz

1 month 2 weeks ago

"Get a Free Appraisal" won't…

"Get a Free Appraisal" won't allow me to add my photo's. I've tried several times with several different browsers. what is the trick?

Profile picture for user Naida

Naida

1 month 2 weeks ago

Hello, sorry to hear that…

Hello, sorry to hear that you are having problems with image uploads. In almost all cases it comes down to either security software you are using that is limiting you, or it is the file names of the images you are trying to upload. Please try using simple filenames for your image files - don't use any image file names that contain parenthesis, special characters, brackets, or other non-standard alpha-numeric images. You can also try uploading a single image at time and then you can see which image is failing. Of course keep your images to the maximum allowable size of 50MB. Hope this helps. If all of the above fail. then please upload your images one-at-a-time - do not upload multiple images simultaneously and that should definitely work. Enjoy, Naida

Profile picture for user Naida

Naida

1 month 1 week ago

In reply to Hello, sorry to hear that… by Naida

All, if you've had any…

All, if you've had any problems with image uploading those issues should now be resolved. We actually found a new bug with the configuration of things that was intermittently causing some image uploads to fail. This has now been resolved so no matter how many images, size of images (must to less than 50MB still), and what device you're using, you should no longer have any problems uploading images.

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