Contact Support

Try these steps:

1. Check that your email address is entered correctly
2. Use the "Forgot Password" link to reset your password
3. Clear your browser cache and cookies
4. Try a different browser or incognito mode

Still having issues? Email us with your account email.

If your appraisal isn't showing:

1. Check your "My Appraisals" page
2. Ensure all required fields were filled
3. Verify image uploads were successful
4. Check your monthly limit hasn't been reached

Need help? Contact support with your item details.

For billing questions:

1. Visit your account billing page
2. Check your payment method is up to date
3. Review your subscription status

For immediate billing help: [email protected]

Having trouble uploading photos?

1. Check file size (max 10MB per image)
2. Supported formats: JPG, PNG, GIF, WebP
3. Try reducing image resolution
4. Check your internet connection

Still not working? Try a different browser or device.

Our AI provides estimates based on market data. If you believe the value is incorrect:

1. Check that all item details were entered correctly
2. Ensure photos clearly show condition and marks
3. Post in our community forums for expert opinions
4. Consider getting a professional in-person appraisal for high-value items